Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns You have 7 business days from the date of delivery to request a return. To be eligible, items must be unused and in their original packaging.
How to Request a Return Contact us atfrostcore.nova@gmail.com with your order number and reason for return. We will review your request and respond within 2 business days.
Return Shipping Return shipping costs are the responsibility of the customer.
Refunds Once we receive and inspect the returned item, we will notify you of the approval status. If approved, you can choose between:
- A full refund to your original payment method (processed within 5-7 business days)
- A store credit for future purchases